Offline and Online Identity Theft

May 12, 2009 by · Leave a Comment
Filed under: Spam 

These are some basic steps to take to prevent online and offline identity theft:
In the case of Credit cards, Debit cards, and Credit reports:
1. Reduce the number of credit and debit cards carried in your wallet. While using debit cards take advantage of online access to your bank account to monitor account activity frequently and report evidence of fraud to your financial institution immediately.
2. When using your credit and debit cards at restaurants and stores, pay attention to how the magnetic stripe information is swiped by the waiter or clerk because devices called skimmers can download the account number data onto a personal computer.
3. Do not use debit cards when shopping online, instead use a credit card because you are better protected in case of fraud.
4. Keep a list or photocopy of all your credit cards, debit cards, bank accounts, and investments – the account numbers, expiration dates and telephone numbers of the customer service and fraud departments – in a secure place.
5. Never give out your Social Security Number, credit or debit card number or other personal information over the phone, by mail, or on the Internet unless you have a trusted business relationship with the company or if you have initiated the call.
6. Always take credit card receipts with you and never toss them in a public trash container.
7. Do not permit your credit card number to be written onto your checks.
8. Order your credit report at least once a year because if you are a victim of identity theft, your credit report will contain the tell-tale signs.

In case of Passwords and PINs:
1. When creating passwords and PINs, do not use anything that could easily be discovered by thieves.
2. Ask your financial institutions to add extra security protection to your account like an additional code or password when accessing your account.
3. Memorize all your passwords and don’t record them on anything in your wallet.
 
In case of Social Security Numbers:
1. Protect your Social Security Number and release it only when absolutely necessary for e.g. tax forms, employment records, most banking, stock and property transactions.
2. Do not have your SSN or driver’s license number printed on your checks.
3. Examine your Social Security Personal Earnings and Benefits Estimate Statement each year to check against fraud.
4. Do not carry your SSN card in your wallet except for situations when it is required.
 
In case of Internet and other Computer safeguards:
1. Install a firewall on your computer to prevent hackers from obtaining personal information and financial data from your hard drive
2. Install and update virus protection software to prevent a virus from causing your computer to send out files or other stored information.
3. Password-protect files that contain sensitive personal data, such as financial account information, etc.

Careers In Fiber Optics Technologies

May 10, 2009 by · Leave a Comment
Filed under: Spam 

For those that are looking into fiber optics technology technology, they may also be noticing that there are several routes to take. You can get a security certification in fiber optics technology. There are several training programs that can allow you to get IT Certification in fiber optics, all which will increase your ability to work in a specified career field or understand the details of how fiber optics works.

Fiber optics is based around understanding the role that technology has when light has to move through the fibers. This allows the fibers to become transparent and allow for a display. If you are dealing with fiber optics, it will usually include understanding how to transmit this light through glass or plastic. Telecommunications, medicine, industrial areas and other types of areas will all use fiber optics in order to enable their technology to create the right display.

After you know what fiber optics is, you can decide if it is a field that you would be interested in studying in. There are various types of fiber optics training that will allow someone to do a variety of things in order to get the displays right with technology. Usually, an IT program that teaches fiber optics for an IT Certification will include education about how fiber optics works, as well as details on how to use them for your benefit.

Technicians who are working towards the goal of getting IT Certification in fiber optics will first learn safety issues that are related to this specific field. They will then learn how to install and split fiber optics into certain technological devices. From here, they will learn how to link the different fibers and to test the links to make sure that they are working correctly. If there are problems, technicians will also need to help those dealing with fiber optics. There are specific courses in the IT Certification programs that allows for a fiber optic technician to learn the troubleshooting when dealing with this field.

Fiber optics will also go into more details that relate directly to how information technology works. When you are getting into this career field, or if you need to know it to relate to a different career that you are in, there will be several levels of understanding associated with it. One of the requirements for getting IT Certification in fiber optics is to know how to plan a route for the fiber optics to move into the technology area. You will also need to know how to install or take out the technology that is in a certain area. If you can’t simply trouble shoot to find a problem with the fiber optics, then you will also need to know how to test the technology, even if it is before it goes into the specified area. These several techniques will be important to learn when getting your IT Certification.

Spam: Where it Came From, and How to Escape It.

May 6, 2009 by · Leave a Comment
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Who Cooked This!? (How did it all start?)

The modern meaning of the word “spam” has nothing to do with spiced ham. In the early 1990′s, a skit by British comedy group Monty Python led to the word’s common usage. “The SPAM Skit” follows a couple struggling to order dinner from a menu consisting entirely of Hormel’s canned ham.

Repetition is key to the skit’s hilarity.

The actors cram the word “SPAM” into the 2.5 minute skit more than 104 times! This flood prompted Usenet readers to call unwanted newsgroup postings “spam.” The name stuck.

Spammers soon focused on e-mail, and the terminology moved with them. Today, the word has come out of technical obscurity. Now, “spam” is the common term for “Unsolicited Commercial E-Mail”, or “UCE.”

Why Does Bad Spam Happen to Good People?

Chances are, you’ve been spammed before. Somehow, your e-mail address has found it’s way into the hands of a spammer, and your inbox is suffering the consequences. How does this happen? There are several possibilities.

Backstabbing Businesses.

Businesses often keep lists of their customers’ e-mail addresses. This is a completely legitimate practice and, usually, nothing bad comes of it. Sometimes though, the temptation to make a quick buck is too great, and these lists are sold or rented to outside advertisers. The result? A lot of unsolicited e-mail, and a serious breach of trust.

Random Address Generation.

Computer programs called random address generators simply “guess” e-mail addresses. Over 100 million hotmail addresses exist – howhard could it be to guess some of them? Unfortunately for many unsuspecting netizens – not too hard. Many spammers also guess at
“standard” addresses, like “support@yourdomain.com”,
“info@yourdomain.com”, and “billing@yourdomain.com.”

Web Spiders.

Today’s most insidious list-gathering tools are web spiders. All of the major search engines spider the web, saving information about each page. Spammers use tools that also spider the web, but save any e-mail address they come across. Your personal web page lists your e-mail address? Prepare for an onslaught!

Chat Room Harvesting.

ISP’s offer vastly popular chat rooms where users are known only by their screen names. Of course, spammers know that your screen name is the first part of your e-mail address. Why waste time guessing e-mail addresses when a few hours of lurking in a chat room can net a list of actively-used addresses?

The Poor Man’s Bad Marketing Idea.

It didn’t work for the phone companies, and it won’t work for e-mail marketers. But, some spammers still keep their own friends-and-family-style e-mail lists. Compiled from the addresses of other known spammers, and people or businesses that the owner has come across in the past, these lists are still illegitimate. Why? Only you can give someone permission to send you e-mail. A friend-of-a-friend’s permission won’t cut it.

Stop The Flood to Your Inbox.

Already drowning in spam? Try using your e-mail client’s filters – many provide a way to block specific e-mail addresses. Each time you’re spammed, block the sender’s address. Spammers skip from address to address, and you may be on many lists, but this method will at least slow the flow.

Also, use more than one e-mail address, and keep one “clean.” Many netizens find that this technique turns the spam flood into a trickle. Use one address for only spam-safe activities like e-mailing your friends, or signing on with trustworthy businesses. Never use your clean address on the web! Get a free address to use on the web and in chat rooms.

If nothing else helps, consider changing screen names, or opening an entirely new e-mail account. When you do, you’ll start with a clean, spam-free slate. This time, protect your e-mail address!

Stay Off Spammed Lists in the Future.

Want to surf the web without getting sucked into the spam-flood? Prevention is your best policy. Don’t use an easy-to-guess e-mail address. Keep your address clean by not using it for spam-centric activities. Don’t post it on any web pages, and don’t use it in chat rooms or newsgroups.

Before giving your clean e-mail address to a business, check the company out. Are sections of its user agreement dedicated to anti-spam rules? Does a privacy policy explain exactly what will be done with your address? The most considerate companies also post an anti-spam policy written in plain English, so you can be absolutely sure of what you’re getting into.

Think You’re Not a Spammer? Be Sure.

Many a first-time marketer has inadvertently spammed his audience. The first several hundred complaints and some nasty phone messages usually stop him in his tracks. But by then, the spammer may be faced with cleanup bills from his ISP, and a bad reputation that it’s not easy to overcome.

The best way to avoid this situation is to have a clear understanding of what spam is: If anyone who receives your mass e-mails did not specifically ask to hear from you, then you are spamming them.

Stick with your gut. Don’t buy a million addresses for $10, no matter how much the seller swears by them! If something sounds fishy, just say no. You’ll save yourself a lot in the end.

The Final Blow.

The online world is turning the tide on spam. In the end, people will stop sending spam because it stops working. Do your part: never buy from a spammer. When your business seeks out technology companies with which to work, only choose those with a staunch anti-spam stance.

Spam has a long history in both the food and e-mail sectors. This year, Hormel Foods opened a real-world museum dedicated to SPAM. While the museum does feature the Monty Python SPAM Skit, there’s no word yet on an unsolicited commercial e-mail exhibit. But, if all upstanding netizens work together, Hormel’s ham in a can will far outlive the Internet plague that is UCE.

If You Do Research On The Web You Really Need An Internet Spam Filter

May 3, 2009 by · Leave a Comment
Filed under: Spam 

Spam has got to be one of the most annoying things on the Internet today. I remember when pop-ups first came on the scene, every website I went to was inundated with tons of pop-ups, I hated them, and I’m sure I wasn’t alone. Spam flooded the Internet with so many copies of the same messages, it’s a very shameful attempt to force the message on people who would not otherwise choose to receive it. Most spam is commercial advertising of get-rich-quick schemes, or products for younger looking skin. There are basically two types of spam and they affect Internet users differently. Cancelable Usenet spam is a single message sent to many Usenet spam is aimed at people who read newsgroups but rarely or never post and give their address away. Usenet spam robs users of the utility of the newsgroups by overwhelming them with a barrage of advertising or other irrelevant posts. Email spam is another type of spam that targets individual users with direct mail messages. Email spam lists are usually created by scanning Usenet postings and stealing Internet mailing lists, or searching for Web addresses. What ever IT is, it’s not wanted and thank goodness there are plenty of websites were they will allow you to download free spam blockers.

Internet spam filters are a good way to block those pesky spam pop-ups, in fact, without them, there really is no way to get from website to website without Internet spam filters today. Even with spam filters, some pop-up can still get through. However, most Internet spam filters can recognize more than 98% of all incoming spam. There are Plugins that can be installed on your computer that will increase your Internet spam filters to the program. A Spamihilator does just what it says, it annihilates spam and e-mail spam. Most are freeware applications that works in conjunction with other Internet spam filters and some will send you a daily report by e-mail if you want that will tell you how much spam you receive during that day while you were online. This way, you can restore false-positives or add the senders to your friends or block them completely. You can create your own language file by editing an XML file. There are many good Internet spam filters you can trust to download on your computer today. It is a Federal offense for anyone who knowingly, with the intent to carry on any activity which would be a Federal or State crime of fraud or identity theft. Also in one “creates or procures the creation of a website or domain name that represents itself as a legitimate online business, without the authority or approval of the registered owner of the actual website or domain name of the legitimate online business and uses that website or domain name shall be fined under this title or imprisoned up to five years or both.

Steps to Reducing SPAM in Your Inbox

April 29, 2009 by · Leave a Comment
Filed under: Spam 

Spam first made its mark in the world in 1978 when Gary Thuerk, Marketing Director of Digital Equipment Technology sent an email solicitation to 400 employees at Arpnet. The email created a few sales, but it also created fierce backlash. Today, more than 180 billion spam messages are sent out each day to over 1 billion Internet users. This staggering statistic makes it clear why spam is such a major problem for Internet users. Many companies are working hard to solve the spam problem, but the first step to stopping spam starts with the consumer.

By following the steps below, Internet users can reduce the number of spam email messages they receive in their inbox.

Before an Invasion of Spam

Software:
Choose email providers that offer built-in spam protection services. Look for service providers that promote a high success rate of blocking spam email.

Spam Filters:
Spam is a cat and mouse game. Spammers are constantly looking for ways to bypass filters. Regularly check your spam filter software if you’re using non-web based email to make sure it is up to date. If you’re using web-based email,m make sure your webmail provider is working hard to protect you from spam.

Improve Security:
A firewall may be one of the most important applications on a computer. It acts as a barrier between hackers and the computer, and prevents access to unauthorized information.

Limit Email Dispersal:
When performing online transactions, thoroughly scan the page for any checked and unchecked boxes. Some companies will word these boxes in a way to increase the likelihood of a consumer opting-in to their email campaigns.

Shop From Known Vendors:
Shopping from known vendors can greatly reduce the threat of spam email. Many companies are guilty of selling email addresses to third parties, which are then used for spam. The company’s privacy policy is supposed to list their intended uses of your personal information, such as whether they will sell your email address to third parties. Consumers can check the Better Business Bureau’s and the FTC’s (Federal Trade Commission) websites for lists of reputable companies and for lists of violators.

Once Spam Becomes a Problem

Internet users should avoid opening spam. It should be immediately deleted. Pay close attention to the senders email address as most spammers use deceptive subject lines intended to promote opening. If opened, avoid attachments, which may contain viruses, and do not purchase goods or donate to charities solicited in the message. Many spam email messages will have unsubscribe links at the bottom of the message, as dictated by the CAN-SPAM Act.

If consumers find themselves with an inbox full of spam, they can also report the spam emails to their Internet Service Provider.

There are numerous companies and organizations designed to regulate the Internet and protect users. But, it is important that Internet users are informed of the threats of spam. By following the stated suggestions and by not falling victim to the ploys of spammers, users can help put spammers out of business, and keep their inbox free of junk email.

The Threat of Spam and Basic Preventative Measures

April 26, 2009 by · Leave a Comment
Filed under: Spam 

Everyone who uses the internet has more than likely been targets of spam at one time or another. At first they are easy to dismiss for internet experienced persons, however for the inexperienced user of the internet, the messages contained can sometimes be intimidating and in some instances lead to trouble (I will come onto a personal example later).

Spam can take several forms; email and search engine spam are just two, but the one we will concentrate on in this article, and also the one you will, and have most likely encountered, is via email.

Spam is defined as unsolicited bulk mail, much of which is caught in your “bulk” or “trash” folder found in your email service provider control panel. You have probably often seen a mass of these types of emails in you bulk folders when checking for email that you actually have consented to receive, as many emails are caught by spam filters even though they should not. The majority of spam you may receive will be of a sexual or gambling nature, however over the past few months I have noticed an ever-increasing number of scam emails asking for sensitive information, claiming to be someone they are not.

Paypal and eBay scams are a prime example of these types of emails known as “phishing scam emails”. The email will be along the lines of:

“We have noticed an irregularity in your account details and require you to update them immediately. Failure to do so will result in the permanent closure of your account”

You can see how these emails can be pretty alarming to an inexperienced internet user who may only occasionally use the internet to sell or buy items on eBay for example. Some of the emails will look very convincing, and will use the images and symbols of the respective company, however be very cautious and take heed to the following important point:

If you are unsure of the legitimacy of the email, do not follow any link contained within the email to an external website. Instead, type the website address that you know is correct into your browser directly, so that you are safe in the knowledge that you are not using a fraudulent website.

Failure to do this may result in your account being hijacked by the scammer; it’s as easy as this. You follow the link in the email to a website claiming to be, and also looking very much like one where you have an account. The website will ask you to input your username and password to access your account and voila, you will have now sent this information to the scammer, allowing them access to your account containing sensitive information about you.

Another type of email scam that has been very popular is where you are notified to be the very lucky winner of a lottery, even though you have never entered the lottery in the location claiming your success! This is where the example of a personal experience comes in. Many people reading this will be thinking “I’ll never fall for one of these scams”, however the unfortunate reality is that many people will do so. An elderly relative of mine received one of these lottery scams from Spain, and then insisted on following up with the email scam, even though they had never even entered the lottery draw. The only stumbling block was that the bank account details required, needed to be sent by fax, which she couldn’t do, and despite the frustration that this caused I of course refused to help send it.

There are measures that you can take to help avoid being targeted by spammers; a few have been mentioned here. However, in addition never reply to a scam email as it will notify them that the email address is live and also that you have read the email, leading to further spam.

Of course there are many other threats from spam that are not discussed here, such as viruses and trojans being sent via email attachments. More details on spam can be found here: www.spam-blocker-online.com.

Getting Rid of Pop up Windows!

April 23, 2009 by · Leave a Comment
Filed under: Spam 

Where can you go to get a pop up blocker for your computer? Pop Up Windows are annoying and worse than that, they are dangerous for your computer. Pop up ads can cause viruses or put spyware into your computer without your knowledge. So to cut down on or, hopefully, completely rid yourself of pop up ads, get yourself a good pop up blocker. When you go to get your pop up blocker, you should check online, or your local computer store.

The first place, ideally, to look for a pop up blocker is online. There are many legitimate free download sites that offer pop up blockers. Generally, you can download them directly from the site and have them working in no time. If you go that route, though, just keep in mind that you will likely have to wait a week or two to get your pop up blocker. As you peruse the internet for your pop up blocker, though, be careful that you only download what you know. Make sure it is a legitimate site from which you are downloading and that the pop up blocker is a legit.

The second place to get a pop up blocker is off the shelf of your local computer store. Many of the software programs you have or put on your computer, especially internet browsers, already have a pop up blocker. However, you can buy other pop up blockers off of the shelf at your local computer store. Go in, speak with a computer technician, and find out which one will work best for you. It is often said that you get what you pay for, and sometimes pop up blockers are that way, so buying one at the store can prove to be a worthwhile investment over a free one off the internet.

Word of mouth is a powerful consumer report, so talk to people who have downloaded blockers, bought them, or is just using the ones that came with their existing software. You will quickly find out what is worth your time and money and which is not. Asking around is a great idea so that you can make the most of your money.

Pop up blockers are almost a necessity anymore. You likely do not enjoy or want to read the pop ups that litter your browser every time you find your way to the wrong internet site. Instead, you want to be able to browse the internet with speed and with peace of mind that you aren’t getting bombed with the viruses and spyware that can be associated with those pop ups. So check out the internet or go to your local computer store.

Methods to Fight Spam!!!

April 19, 2009 by · Leave a Comment
Filed under: Spam 

Fighting Spam..

Industry experts estimate that three out of every five e-mail messages that are sent today are spam.

This is not only a nuisance; it is costing us all time and money which could be better spent on productive ventures.

Bizwala is committed to fighting spam & blocks a great deal without customer intervention. Our systems are updated daily and we are always working to improve our spam filtering.

Though we may never be able to block it all, we can offer some suggestions to combat spam effectively.
Q: How can I prevent spam from reaching my e-mail account?

A: People who send spam compile their mailing lists in many ways. Methods to compile such lists include:

Sending spam to e-mail addresses that are most commonly used. A common tactic consists of building lists of targeted addresses that use frequently used words such as “webmaster” or “info” (for example, “webmaster@mydomainname” or “info@mydomainname”).

Obtaining e-mail addresses that are automatically “harvested” from web sites by specialized software.

Compiling lists of e-mail addresses that are either chosen or generate at random (for example, ” joe1@mydomainname”, “joe2@mydomainname” or “joe3@mydomainname”. This method is becoming increasingly frequent.

Because spammers often send spam to undefined e-mail aliases such as aabbcc@domain.com, ccddee@domain.com, mfrds@domain.com, you can combat the receipt of spam effectively by not using a catch-all address . (The catch-all is an alias that is used to recieve mail sent to undefined addresses/aliases .)

Q: What is spoofing and how can I fight it?

A: “Spoofing” occurs when a spammer uses some version of your domain name in the “From” address field. Spammers use spoofing to try to hide their identities and to pass blame for spam to innocent Internet users. The large amount of spam messages — many of which are sent to invalid address — result in a significant amount of “bounced” e-mail (that is, mail that returned as being undeliverable). Unfortunately, bounced mail is sent back to the address found in the “From” line of the spammed message.
Typically, the “From” line is also an undefined e-mail address not found in your mail settings. To combat receiving bounced mail messages, you can use the “devnull” alias that we mentioned in the previous question and answer.

Q: Even if my account is not generating any spam, can the mail server I use get blocked because of spam?

Unfortunately, yes. The main cause for blacklisting your mail server depends on where the spammed e-mail is ultimately received and how the ISP who maintains that location reacts to spam and to spam complaints. Many account holders with Bizwala forward e-mail messages that are sent to there hosting account. For example, a message sent to info@mydomainname could be forwarded to myaccount@aol.com or myaccount@yahoo.com. At other times, clients may be forwarding e-mail messages to accounts that are invalid or otherwise not in use. The processing of the forwarded e-mail message is handled by the mail server that your account uses (specifically, the MTA or Mail Transport Agent). Because a Bizwala mail server is the MTA, it is possible that the mail server could be blacklisted even though you (or any other Bizwala client) is not responsible for sending the spam in the first place.

In short, you must be careful about where you forward e-mail, how you report spam, and to whom you report it.

Note: Bizwala reserves the right to terminate a client’s services for violations of our Acceptable Use policy. Unacceptable use includes forwarding e-mail messages to addresses that are invalid (not within the client’s control) and/or sending mail with malicious intent.

Q: How can I filter spam in my Inbox once I receive it?

First, do NOT click any links in the spam or try to reply or unsubscribe to the spammed e-mail message. Often, these links will subscribe you to even more spam lists despite the fact that those links appear to promise that you will be unsubscribed. And, as spammers are always looking for legitimate e-mail addresses to spam, replying to a spam message in any way only tells the spammer that your e-mail address is valid.

Second, some e-mail programs have built-in functionality that deals with spam that reaches your Inbox. Outlook 2000 (and newer) is one such a e-mail program.

Outlook creates a folder called Junk Mail, where you can move junk e-mail and then review it before deleting. Or, you can have junk e-mail delivered to your Inbox, but color-coded so you can easily identify it. The list of terms that Outlook uses to filter suspected junk e-mail messages is found in a file named Filters.txt.

You can also filter messages based on the e-mail addresses of junk and adult content senders, allowing you to move or delete all future messages from a particular sender. You can review the Junk Senders list and add and remove e-mail addresses from it.

If you do not use Outlook 2000 or higher, please refer to your mail program’s help files for any information related to spam filtering.

Q: Are there any low cost programs out there that I can install to help filter the spam?

A: Yes. There are many programs available that use a variety of methods to help e-mail end users filter spam. Effective spam prevention should include client-side software (that is, software that is installed on your local computer). Below are some links that you may want to visit:

Cloudmark Safety Bar: http://www.cloudmark.com

Realize that there are many products on the market that you can install on help filter spam. However, as we are not affiliated with the vendors or authors of those products, we cannot specify which of those products would work best for your specific situation. We ask that you “do your research” in order to locate which product is best for you.

Q: The spam that is reaching me is being sent to defined e-mail accounts. What can I do about it?

A: If any of your defined e-mail addresses are receiving too many spam messages, it may be well worth it to you to change your e-mail address. For example, if “info@mydomainname” is the recipient of too much spam, it may be a good idea to delete “info@mydomainname” in favor of “information@mydomainname. We realize that this may be a tough decision, but such an action could be a huge benefit as it would immediately reduce — if not entirely eliminate — the amount of spam that you would be receiving at your e-mail address.

Q: How can I prevent my e-mail address from being added to spammer’s mailing lists?

A: As mentioned above, spammers use a variety of methods to compile lists. We have created a help document that will give you some useful tips about how to prevent your e-mail addresses from being added to lists.

Protect Your Privacy

If you plan to enter your information to any Web site, please review the Terms of Service and Privacy Policies of the Web site. If the policies do not clearly indicate what will be done with your information, you should reconsider posting any details to that Web site.

Publishing Your E-mail Address on Your Web Site

Instead of having a simple “mailto” link on your Web site, such as “Please e-mail me at joe@example.com,” consider using an approved form mail script that allows Web site visitors to fill out a form to send you e-mail. Bizwala offers such a script free of charge. This will help prevent e-mail address harvesting robots and other spammers from capturing your address. email support@bizwala.net if you need assistance in setting up a spam deterrent form mail

Member Profiles

Try to stay away from creating and posting a member profile, on any Web site, for others to see publicly. Spammers are always reviewing such information for new e-mail addresses.

Product Registration

Many of us register products online. Many times the product registration form has options pre-selected that enable the company to solicit you by e-mail, even though you may not want it. Be sure to review the options you are selecting and any options that may have been selected for you by default.

Posting to a Newsgroup

Never post anything to a newsgroup with your real e-mail address. Consider cloaking the address or using a “disposable” e-mail address. Consider creating and using an e-mail address from one of the free e-mail address providers.

Do Not Reply to Spam or an Unsubscribe Request

Never reply to a piece of spam or request to be unsubscribed. Your reply confirms that your address is working and provides the spammer the opportunity to add your address to their list or sell it to another entity. This actually helps facilitate more spam.

Report Spam

An effective way to help prevent spam is to report it to the ISP or mail administrator where the spam originated. Such reports help ISPs to identify the user or users who sent the spam. Report the spam, including full headers from the spam, to the ISP abuse department or postmaster e-mail address.

Federal law strictly limits the information that online service providers may disclose about their users. However, e-mail messages do contain some information about the sender.

E-mail headers contain an Internet Protocol (IP) address that corresponds to the sender’s Internet service provider (ISP). A line in the e-mail message contains an 8 to 12 digit number, separated by periods. For example: “Received: from [123.456.78.91] by . . .” The “123.456.78.91″ represents the ISP’s unique IP address for the sender. Most spam headers have multiple “Received: from” lines. If the e-mail message has not been forged then, in general, the first such line from the bottom is the true origin of the spammed message.

After you identify the IP address, you can search to determine which ISP provides this person with Internet access. A Web site that attempts to determine the actual computer with that IP address is located at http://www.arin.net/whois/index.html

-Article written by
Wendy Jo McLeod
Spam solution providers

Two Main Groups Of Spam!

April 15, 2009 by · Leave a Comment
Filed under: Spam 

There are two main types of spam, and they have different effects on Internet users. Cancellable Usenet spam is a single message sent to 20 or more Usenet newsgroups. (Through long experience, Usenet users have found that any message posted to so many newsgroups is often not relevant to most or all of them.) Usenet spam is aimed at lurkers, people who read newsgroups but rarely or never post and give their address away. Usenet spam robs users of the utility of the newsgroups by overwhelming them with a barrage of advertising or other irrelevant posts. Furthermore, Usenet spam subverts the ability of system administrators and owners to manage the topics they accept on their systems.

I think it’s possible to stop spam, and that content-based filters are the way to do it. The Achilles heel of the spammers is their message. They can circumvent any other barrier you set up. They have so far, at least. But they have to deliver their message, whatever it is. If we can write software that recognizes their messages, there is no way they can get around that. Email spam targets individual users with direct mail messages. Email spam lists are often created by scanning Usenet postings, stealing Internet mailing lists, or searching the Web for addresses. Email spams typically cost users money out-of-pocket to receive. Many people – anyone with measured phone service – read or receive their mail while the meter is running, so to speak. Spam costs them additional money. On top of that, it costs money for ISPs and online services to transmit spam, and these costs are transmitted directly to subscribers.

The statistical approach is not usually the first one people try when they write spam filters. Most hackers’ first instinct is to try to write software that recognizes individual properties of spam. You look at spams and you think, the gall of these guys to try sending me mail that begins Dear Friend or has a subject line that’s all uppercase and ends in eight exclamation points. I can filter out that stuff with about one line of code.

But the real advantage of the Bayesian approach, of course, is that you know what you’re measuring. Feature-recognizing filters like SpamAssassin assign a spam score to email. The Bayesian approach assigns an actual probability. The problem with a score is that no one knows what it means. The user doesn’t know what it means, but worse still, neither does the developer of the filter. How many points should an email get for having the word sex in it? A probability can of course be mistaken, but there is little ambiguity about what it means, or how evidence should be combined to calculate it. Based on my corpus, sex indicates a .97 probability of the containing email being a spam, whereas sexy indicates .99 probability. And Bayes’ Rule, equally unambiguous, says that an email containing both words would, in the (unlikely) absence of any other evidence, have a 99.97% chance of being a spam.

Antispam. Aren’t We All! Don’t You Just Hate It?

April 12, 2009 by · Leave a Comment
Filed under: Spam 

Antispam. Aren’t we all! Don’t you just hate it? You’ve got enough to do without having to sift through a bunch of worthless, or worse yet, offensive junk e-mails in your Inbox.

So what can be done about it? What antispam procedures and software really work?

Spam filtering software is the first stop in your antispam campaign, but in some ways it’s the easiest to subvert.

What this antispam tool does is tell your e-mail system to look for designated clue words – sex, nude, porn, for example – and to eliminate the messages that contain these clue words. Of course, there are easy ways to get around these antispam tactics. Did you ever see a message that comes through with the word sex spelled s*e*x? Well, that asterisk method has circumvented your spam filter – or the spam filter of your Internet and e-mail provider.

The other problem with this filter is that you could miss legitimate messages. A friend, for instance, who might mail you that she was “sick of porn sites popping up” might have her message deleted because it contained the word porn.

Two upgraded versions of these antispam filtering products are Bayesian and heuristic filters, which try to identify offensive messages through recognition of phrases as objectionable. SpamAssassin by Apache is probably the best known example of heuristic filtering. What these filters are doing that the more basic ones aren’t is looking at the message itself rather than the subject header. Both Bayesian and heuristic filters have an Achilles heel in that they depend for their filtering on frequency. Were a spammer to send a short message it would get past.

To further complicate things by punishing the “good guys,” major Internet service providers started simply considering batch emailing as potential spam. What this did, however, was to disrupt opt-in products such as e-zines and newsletters. So that didn’t work well. The spammers themselves found a way around it anyway. As they sent out their batch messages they inserted a program that produced a variant in each heading. Perhaps a word that didn’t even make sense, but still individualized each message enough to have the batching not appear as batching.

Some non-profit Internet watchdog agencies started keeping lists of the IP addresses of spammers. When these addresses cropped up in mail they were blocked. The way around this for spammers was simple – they changed IP addresses. The result was even worse, in that those addresses then got handed out to completely innocent folks who now had problems sending e-mail. Then the spammers got really aggressive and started creating and distributing viruses allowing them to hijack IP addresses that weren’t on the “spam” lists.

Where the answer seems to lie for many businesses and their sites is to bypass standard email communication altogether and resort to online feedback forms for electronic communication. Which of course doesn’t resolve the antispam issue for private individuals who have no Web site of their own.

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